How to Cancel Surfshark (2026)
MediumEst. ~5 minVerified February 2026· Human-verified
Steps to Cancel
- 1Go to surfshark.com and sign in to your account
- 2Click your profile icon in the top-right corner
- 3Select 'Subscription' from the dropdown menu
- 4Click the cancel option next to your active subscription
- 5Confirm your choice to stop recurring payments
- 6For a refund (within 30 days): go to surfshark.com, scroll to 'Help Center', click 'Chat with us'
- 7In the live chat, provide your name and email, then request a cancellation and refund
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Quick Facts
Price$15.45/mo
Auto-renews?Yes
RefundConditional
Requires chat?Yes
Watch Out
Refunds are only issued via live chat — canceling your subscription from the dashboard alone will NOT trigger a refund
Introductory pricing is very low, but renewal rates jump significantly (e.g., $79/year after a 2-year plan)
Surfshark may flag your account if you claim the money-back guarantee and resubscribe shortly after — second refunds are typically denied
30-day window is strict — even one day over means no refund at all
PayPal refunds are near-instant; credit/debit card refunds take 3–5 business days
What Happens After You Cancel
Access
Until end of current billing period
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