How to Cancel Microsoft 365 (2026)
Steps to Cancel
- 1Go to account.microsoft.com/services/microsoft365 and sign in with the Microsoft account used to purchase
- 2Click 'Cancel subscription' (it may also appear as 'Upgrade or Cancel')
- 3Review the cancellation details shown — Microsoft may offer a cheaper alternative here
- 4At the bottom of the page, select 'I don't want my subscription'
- 5Confirm cancellation
Quick Facts
Watch Out
If you see 'Turn on recurring billing' instead of a cancel button, your subscription is already set to expire — no action needed, you won't be charged again.
OneDrive storage drops from 1TB to 5GB immediately at the end of your billing period. Files above the 5GB quota become read-only and cannot be uploaded or synced.
After 6 months over the 5GB quota, Microsoft may permanently delete your OneDrive files. Download anything important before your subscription ends.
Microsoft 365 Family subscribers: cancelling affects all 6 members — everyone loses their 1TB OneDrive and premium Office access.
Office desktop apps (Word, Excel, PowerPoint) enter 'reduced functionality' mode — you can view files but not edit or create new ones.
If you purchased from a third-party (Amazon, Best Buy, etc.) or through Google Play / App Store, you must cancel through that platform — not Microsoft's website.
Prorated refunds are only available in select countries. Check eligibility at microsoft.com before expecting one.
What Happens After You Cancel
Access
You keep full access to Microsoft 365 apps and 1TB OneDrive storage until the end of your billing period.
Your data
OneDrive storage reverts to 5GB free. Files above the free quota become read-only. After 6 months over quota, Microsoft may delete your OneDrive files. Office apps switch to read-only 'reduced functionality' mode.
Now that you have cancelled Microsoft 365, curious what else you are paying for?
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