How to Cancel Loom Pro (2026)
Steps to Cancel
- 1Go to loom.com and sign in to your account.
- 2Click your avatar in the top-left corner, then select 'Settings'.
- 3Click 'Billing' in the left sidebar.
- 4Click 'Cancel subscription' at the bottom of the page.
- 5Select a reason for canceling and click 'Continue'.
- 6Review the cancellation details and click 'Cancel subscription' to confirm.
Quick Facts
Watch Out
Loom does not offer refunds — cancellation only stops the next billing cycle.
Per-seat pricing means costs scale quickly; remove unused seats before canceling to reduce your final bill.
Free Starter plan limits you to 25 videos and 5-minute recordings — excess videos become view-only.
If you signed up through a workspace admin, only the admin can cancel the subscription.
Annual plans are billed upfront; canceling mid-term does not trigger a partial refund.
What Happens After You Cancel
Access
Access continues until the end of your current billing period. Videos remain viewable on the free Starter plan (limited to 25 videos).
Your data
Videos stay in your workspace but you lose access to premium features. Excess videos beyond the 25-video free limit become view-only.
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