How to Cancel Personal Capital (2026)
Steps to Cancel
- 1Log in to your Empower Personal Dashboard at home.personalcapital.com
- 2Unlink all connected financial accounts first (click pencil icon next to each account, select 'Remove account')
- 3If you have an Empower Cash account, ensure balance is $0 and cancel any recurring transfers
- 4Click the down arrow next to your name in the top-right corner
- 5Select 'Settings'
- 6Scroll to the bottom and click 'Delete User Account'
- 7Follow the prompts to confirm deletion
Quick Facts
Watch Out
The free dashboard is separate from Empower's paid wealth management — closing the dashboard does NOT cancel advisory services
Removing linked accounts erases all transaction history — change status to 'closed' instead if you want to keep historical data
If you have an Empower Cash account, close it separately before deleting your dashboard
Wealth management clients (paid advisory) must contact their advisor directly to cancel
Download your Cash account statements before closing — they won't be accessible after
What Happens After You Cancel
Access
Dashboard access ends immediately upon account deletion. Wealth management clients must contact their advisor separately.
Your data
Data deleted upon account closure, except as required by law
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