How to Cancel SimpliSafe (2026)
Steps to Cancel
- 1Call SimpliSafe at 888-957-4675 (or loyalty line 888-783-8441)
- 2Ask to cancel your monitoring plan
- 3Verify your account details
- 4Decline any retention offers or discounts (they will try — be firm)
- 5Confirm cancellation and request email confirmation
Quick Facts
Watch Out
No online self-service cancellation — you must call, and they route you to a 'loyalty department' with retention scripts
The 30-day free trial auto-converts to a paid plan if you don't cancel in time
Agents will offer 50% discounts to keep you — be prepared to decline multiple times
Your system still works as a local alarm after canceling monitoring, but no professional response or cloud features
Some users report the chat method works, but many are told they must call anyway
What Happens After You Cancel
Access
Monitoring stops immediately; system still works as local alarm without professional monitoring
What to Say When You Call
Use this script when speaking with a representative. Be polite but firm.
I'd like to cancel my SimpliSafe monitoring plan effective immediately. I've made my decision and I'm not interested in discounts or plan changes.
Now that you have cancelled SimpliSafe, curious what else you are paying for?
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