How to Cancel Chegg (2026)
Steps to Cancel
- 1Log in at chegg.com and click 'My Account' in the top menu.
- 2Click the 'Orders' tab (the Overview page has no cancel option).
- 3Find the small 'Cancel subscription' link under your active order.
- 4Click through the 'Give us another shot' discount page — select 'Continue cancellation'.
- 5On the pause page, click 'I'd rather cancel' instead of pausing.
- 6Complete the mandatory cancellation survey and click 'Continue'.
- 7On the 'We're sad to see you go' perks page, click 'Cancel subscription' to finalize.
- 8Check your email for a cancellation confirmation.
Quick Facts
Watch Out
The cancel option is buried — there's no cancel link on the Account Overview page, only under Orders.
You'll face 4+ retention screens: discount offers, pause prompts, surveys, and a perks page.
The FTC fined Chegg $7.5M in 2025 for making cancellation too difficult — the process has improved but remains lengthy.
Chegg has historically continued charging ~200,000 users after they believed they'd canceled.
Mobile web browsers may hide the final 'Cancel subscription' button below the fold — scroll down.
Chegg does not offer self-service refunds; you must contact customer service.
Canceling on subsidiary sites (BibMe, EasyBib) requires navigating back to chegg.com.
What Happens After You Cancel
Access
You keep access until the end of your current billing period.
Now that you have cancelled Chegg, curious what else you are paying for?
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