How to Cancel Synthesia (2026)
Steps to Cancel
- 1Log into Synthesia at app.synthesia.io
- 2Click your profile icon or name in the top-right corner
- 3Select Account Settings or Billing
- 4Navigate to the Subscription or Plan section
- 5Click Cancel Subscription
- 6Confirm the cancellation when prompted
Quick Facts
Watch Out
Synthesia does NOT offer refunds for unused subscription time. Cancel early to get full value from your remaining period.
Your videos are deleted after the billing period ends — download everything before then.
There's no iOS or Android app. Subscriptions are web-only, so you always cancel through the website.
You can pause your subscription for up to 2 months instead of canceling — this keeps your videos accessible, but billing resumes automatically after.
Custom avatar add-ons ($1,000/year) are separate and may need to be cancelled independently.
Enterprise plans require contacting the sales team to cancel.
What Happens After You Cancel
Access
Your account stays active until the end of the billing cycle. After that, you lose access to your videos and the editor.
Your data
Videos are NOT stored after your plan expires — download all content before cancellation takes effect. The pause option preserves videos for up to 2 months.
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