How to Cancel Costco (2026)
Steps to Cancel
- 1Visit any Costco warehouse location
- 2Go to the Membership Desk (usually near the entrance)
- 3Bring your membership card and a photo ID
- 4Tell the representative you want to cancel your membership
- 5Receive your refund on the spot — Costco refunds the full annual fee regardless of how much time has passed
Quick Facts
Watch Out
You cannot cancel a Costco membership online. The website only lets you turn off auto-renewal — actual cancellation requires visiting a warehouse or calling 1-800-774-2678.
Only the primary cardholder can cancel the membership. Household/affiliate members cannot cancel on behalf of the primary member.
If you have Auto Renewal enabled, turn it off at least 3 business days before the first day of your renewal month to prevent being charged for another year.
Costco offers a 100% satisfaction guarantee — full refund of the membership fee at any time, regardless of how many months you've used. However, repeatedly cancelling and re-signing up to exploit this may get your membership privileges revoked.
Executive Members ($130/year) lose their 2% annual reward and Executive Member Shopping Hours when they downgrade or cancel.
Phone cancellation wait times can be long, especially on weekends and around the holidays. In-store cancellation at the membership desk is usually faster.
Any Costco credit card (Citi Visa) is tied to your membership — cancelling the membership may affect your credit card status.
What Happens After You Cancel
Access
Your membership ends immediately upon cancellation. You can no longer shop at Costco warehouses or use Costco.com for member-only items.
Your data
Your Costco.com account remains accessible for order history and returns on previously purchased items.
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